Beth is a helpline volunteer, part of a dedicated group that answers calls every night across America from people feeling lonely, broken, and hopeless. Over the past year, the volume of calls has surged to overwhelming levels. As Beth navigates her shift, the stakes become increasingly high: will this be the night she loses someone or saves someone?

Throughout her interactions, Beth’s own story gradually emerges, shedding light on her motivations for doing this work. We stay with her, listening, comforting, and connecting, as she strives to mend the world one call at a time.